Vendors
Manage your network of service providers. PortTask provides a centralized directory to track vendor compliance, service capabilities, and historical performance across all your port calls.
Adding Vendors
There are two ways to add a vendor to your network:
- Manual Entry: Add a vendor's details directly into the Vendors directory.
- Invite via Email: Send an invite link. The vendor can create a free account and manage their own profile and compliance documents.
Vendor Services & Coverage
When configuring a vendor profile, you must specify their capabilities to ensure they appear in the correct assignment lists:
Service Types
Tag the vendor with specific categories like Towage, Bunkering, or Provisions. They will only be suggested for Service Orders matching these types.
Port Coverage
Specify which ports the vendor is authorized to operate in. The system filters out vendors who lack coverage for the current port call.
Performance Tracking
PortTask automatically tracks vendor performance based on Service Order completion metrics:
Automated Ratings
The platform calculates an aggregate score based on on-time arrivals, SLA adherence, and post-job reviews left by your operations team.
The Vendor Portal
Vendors access a separate, restricted interface (/vendor). They cannot see your full port call details, vessel itineraries, or other vendors' quotes. They only see the specific Service Orders and RFQs assigned directly to them.